Shipping & Returns
All the products are 3D Printed on demand right after your order. It generally takes up to 10 Business Days to receive a part. Parts are shipped from Paris or New York depending on your location by regular carrier.
The Customer undertakes to supply the exact address of his/her billing address when placing the order
Worldwide — $6.5 flat rate
To exercise his/her right of cancellation after the JEAN LOUIS CASQUETTE Items have been delivered, the customer must return the delivered item within thirty (30) days, in its original packaging, in exactly the same condition in which it was delivered to him/her, complete (with accessories, manual, warranty document etc.) with a copy of the invoice to the address: 516 East 11 Street, 6A 10009 NY. The removal of tags shall be valid grounds for the Company to declare the return as objectionable.
The customer is recommended to send the items by registered mail or other method with a guaranteed date and to keep a proof of return. The costs of returning the JEAN LOUIS CASQUETTE Items will be borne by the customer.
If the customer does not return the JEAN LOUIS CASQUETTE Items exactly as required under these terms and conditions, the Company may declare the return as invalid and may properly charge the customer for the merchandise.
If a return is timely and properly made, the reimbursement of the billed price of returned items will be made by crediting the customer's bank account or credit card/debit card. Items that are returned incomplete, damaged, deteriorated or unsellable will not be accepted and reimbursement shall not be made. The Company reserves the right, in its sole and absolute discretion, to waive any one or all of its rights, but a waiver in one instance shall not be deemed a waiver in any subsequent instance.
In the event that the customer requests shipment to a third party, the right to cancel the contract under this clause can only be exercised by the customer and cannot, under any circumstances be exercised by the third party.
Jean-Louis Casquette, LLC
516 E 11th Street, 6A
10009 New York City
10 rue Sedillot